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The 5 Best Courier Services in Hamilton You Can Count On 

  • Reputation: I started by checking out each courier's reputation through online reviews. I also reached out to local businesses to hear about their experiences.
  • Delivery Speed and Tracking: I sent test parcels and looked for services that offered same-day or next-day delivery. I also considered solid real-time tracking so I could keep an eye on my parcels. 
  • Customer Service: I reached out to the customer service teams of each courier, sometimes with real questions and other times with fake issues, just to see how they handled things. I paid attention to how quickly they got back to me, how well they communicated, and how they dealt with problems like lost or delayed parcels.
  • Insurance: I made sure to check each courier’s insurance policies to see how they handle lost or damaged parcels, choosing those with clear and reasonable coverage options.

The custom-made cufflinks my friend ordered for the groomsmen for his wedding were supposedly “out for delivery.” But as the hours ticked by and his tracking page remained frozen in limbo, panic set in.

When he finally reached customer service, he was told his package was “misplaced” somewhere between Auckland and Hamilton. The cufflinks arrived three days after the wedding, rendering his carefully planned idea utterly useless.

My friend’s disastrous experience is what led me to help victims of unreliable courier services in Hamilton. Over the past months, I’ve tested, tracked, and tallied the performance of Hamilton’s top courier companies.

Here are the best courier services in Hamilton that I have found.

How much does it cost to use a courier service in Hamilton?

It costs at least 7 NZD to send a parcel of up to 3kg with a courier service in Hamilton. This is just an estimate. The actual cost will depend on the type of parcel, the courier, and more. 

1. Pack & Send Hamilton

pack-send-hamilton
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WEBSITEhttp://packsend.co.nz
ADDRESS236 Anglesea Street
CONTACT DETAILS+64 7 838 2306
BUSINESS HOURSMonday to Friday - 8:30 AM to 5 PM

Saturday - 9 AM to 12 PM

Pack & Send Hamilton is a great courier service that handles everything from urgent documents to big freight really well.

What I found really impressive was their flexibility. While many couriers shy away from heavy items, Pack & Send takes on parcels over 25kg without any hassle. They quickly provide quotes and pickup options, which is super helpful. 

Their same-day delivery came in clutch when I needed to send documents across town fast. Others raved about how their courier drivers arrive around the estimated times on the delivery tracker. 

They also do a great job with packaging. I appreciate how they take extra care with high-value items, and do a fantastic job wrapping delicate packages to make sure they arrive safely.

The only downside I noticed is that their prices are a bit higher than some budget options. Still, their dependable service and wide range of options make it worth it.

Pros

  • Handles a wide range of parcels
  • Quick quotes and flexible pickup options
  • Reliable same-day delivery
  • Excellent packaging
  • Dependable, professional service

Cons

  • Higher prices

Safely and professionally packed 

“I sent a fragile item I’d bought while on holiday without thinking how I’d get it home!!  It arrived before I got back, safely and professionally packed and in perfect condition.  Well worth the cost to have this excellent service ☺️”

Cost effective options for international parcels

“Great friendly service that delivered exactly as promised. Pack & Send Hamilton continues to impress with their clear, concise communication, their endeavour to provide the most cost effective options for international parcels. Really excellent customer experience. Thank you.”

2. On Dot Courier & Services

on-dot-courier-services
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FACEBOOKhttps://www.facebook.com/ondotcourierservices/
CONTACT DETAILS+64275738700
BUSINESS HOURSMonday to Friday - 7:30 AM to 5 PM

Saturday - 7:30 AM to Noon

On Dot Courier & Services has steadily grown its reputation in Hamilton as a budget-friendly and approachable courier option.

One of the things I like most is their competitive pricing, which is ideal for small businesses and individuals looking to save on shipping costs. 

Several customers have mentioned that On Dot’s rates are “the best in town,” especially when sending multiple parcels or larger items. 

Their staff are generally friendly and easy to deal with. Many people I talked to really appreciate the positive, community-minded attitude of the drivers.

On Dot also does a solid job of ensuring parcels arrive in good condition, with packaging handled carefully and items rarely damaged in transit.

However, delivery times can sometimes be inconsistent, taking over a week to arrive. There have also been instances where customers needed to collect parcels themselves. 

This lack of reliability can be a real headache, especially if you’re sending time-sensitive items.

Pros

  • Highly competitive, affordable rates
  • Great for small businesses 
  • Friendly, approachable staff 
  • Careful packaging

Cons

  • Deliveries can take over a week to arrive

Best courier service in the north island

“Best courier service in the north island! Always reliable and literally “on the dot”, highly recommend to all!”

Highly recommend this courier

“Great Customer service! highly recommend this courier. he will be at your service when you need and has great time management.”

3. Courier Post Hamilton

courier-post-hamilton
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WEBSITEhttps://www.courierpost.co.nz/sitemap/
ADDRESS1 Earthmover Crescent, Te Rapa
CONTACT DETAILS+64 7 960 0468

What I like most about Courier Post Hamilton is their broad delivery network and the efficiency of their tracking system. It’s reassuring to see real-time updates.

The tracking tools are simple to use—just enter your tracking number on their website, and you’ll see exactly where your parcel is and when it’s expected to arrive. 

Many locals also appreciate that their white vans are easy to spot, so you know when a delivery is on the way.

For those who want more control, I like how the support team lets you provide specific delivery instructions or redirect your parcel to another address or collection point if plans change.

The drivers are also friendly and persistent—customers shared that their Courier Post driver doesn’t just knock once; they’ll leave a note if you’re not home, which means you’re unlikely to miss a delivery.

But there have been occasions where parcels were marked as delivered without actually arriving, which can be frustrating.

Pros

  • Broad delivery network
  • Efficient, real-time tracking system
  • Simple tracking tools and easy-to-spot vans
  • Friendly, persistent drivers 

Cons

  • A few reports of false delivery notifications

Cheapest parcel post in town 

“Fantastic fast service n cheapest parcel post in town that i know of! Great safe delivery all tge time too in my experience! :)”

Great friendly service

“Parcel was addressed wrongly by the sender but Courier Post viewed records where the parcel had been delivered and retrieved it for me. Great friendly service.”

4. New Zealand Couriers

new-zealand-couriers
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WEBSITEhttp://nzcouriers.co.nz
ADDRESS32-36 Gallagher Drive, Melville
CONTACT DETAILS+64 7 843 0740
BUSINESS HOURSMonday to Friday - 8 AM to 6 PM

Saturday - 8 AM to 12 Noon

New Zealand Couriers has been a fixture in the Kiwi delivery scene for over 60 years, and in Hamilton, their bright red vans are a familiar sight. 

What really stands out is their consistency—pickups happen on schedule, and parcels almost always arrive on time. This is such a huge relief for anyone running an e-commerce business or sending urgent documents across the country.

I particularly like how their tracking system is easy to use and updates in real-time, so you’re never left wondering where your package is. 

Their customer service is another strong point; whenever customers have a query, the team responds quickly and sorts things out without fuss.

On the downside, their weekend deliveries can be hit or miss. There have been odd occasions where a parcel was left without a proper knock, which can be frustrating if you’re waiting at home.

Pros

  • Easy courier pickups 
  • Real-time, easy-to-use tracking system
  • Responsive and helpful customer service
  • National and international shipping

Cons

  • Weekend deliveries can be inconsistent
  • Occasionally parcels are left without notification

Arranging a pickup and delivery was so easy over online

“Fantastic! The entire process of arranging a pickup and delivery was so easy over online, all done and dusted within 24hrs. Great mahi! NZ couriers.”

Courier driver who had my consignment onboard went above and beyond

“Highly recommend this business ⭐️⭐️⭐️⭐️⭐️

Top bloke!! The courier driver who had my consignment onboard went above and beyond! I was so grateful as my order contained perishables.  I accidentally gave an address that no longer existed which prompted the courier driver to contact me to arrange an alternative pickup.  Great work NZ couriers”

5. Aramex Waikato

aramex-waikato
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WEBSITEhttp://aramex.co.nz
ADDRESS8 Glennis Place, Frankton
CONTACT DETAILS+64 7 847 8210
BUSINESS HOURSMonday to Friday - 8 AM to 5 PM

Aramex Waikato is a budget-friendly courier service in Hamilton that offers reliable deliveries on time.

I really like their clear pricing—many people have pointed out how cheap it is to send parcels, especially the bigger or less urgent ones. This makes it a great option for anyone watching their expenses.

In terms of reliability, my experience lines up with what others in the Hamilton area have said. Most packages arrive when they’re supposed to. The staff at the local depot are friendly and helpful, especially when people drop off any packages.

That said, delivery times can be hit or miss for intercity packages. Some customers have complained about late or damaged items. 

Pros

  • Very clear, budget-friendly pricing
  • Real-time tracking available
  • Generally reliable deliveries 
  • Friendly and helpful local depot staff

Cons

  • Delivery times can be inconsistent
  • Some reports of late or damaged items

Everything was taken care of promptly

“I recently went to return a Temu package at Aramex Hamilton, and I was impressed by how easy and convenient the whole process was. The staff was friendly and efficient, making the return process quick and hassle-free. The location is well-organized, and there were clear instructions for handling the return. I didn’t have to wait long, and everything was taken care of promptly. Overall, it was a smooth experience, and I would definitely recommend using Aramex Hamilton for returns or shipping needs.”

Never have any trouble with them 

“Great courier service. The best in NZ you can rely on them to get your parcels safely. Never have any trouble with them unlike NZ post who are shocking. Customer service is amazing!”