Top 6 Best Internet Providers in NZ Reviewed
Sick of your Internet buffering or constantly turning on and off? You might need a new one, and if so, you’re in luck as we’ve got the best Internet providers in NZ reviewed here today!
We picked the ones that offer you a great advantage with their broadband service, whether it be through ultra-fast Internet, value for money, if they have the best fibre deals in NZ, or all of the above.
But before we proceed to our list of the best Internet providers in NZ in 2021, we will tackle the average cost of NZ Internet services . This will give you an idea of the cost when signing up for broadband plans from different companies.
How Much Do Broadband Services Cost in NZ
There are a lot of Internet providers in New Zealand offering a range of broadband plans like ADSL, Wireless, VDSL, Fibre, and Hyper Fibre.
You can pay a broadband plan each month without any commitment or by contract – for example, a 12- or 24-month contract.
For longer broadband contracts, you can get discounts for each month, a free router delivery and installation, or even an Amazon Prime Video for a year, depending on the provider.
Now, the cost of Internet providers in NZ (includes all types of broadband) ranges from $45 to $200 each month. But there may be extra fees.
These costs include the router delivery and installation fee. Also, you will incur a termination fee should you cancel your contract before it ends.
The best fibre deals in NZ compared:
Below is a price comparison table indicating the basic fibre plans offered by different Internet providers in New Zealand.
Internet Providers | Basic Fibre Plan |
NOW | $75/month |
MyRepublic | $79/month |
Skinny | – |
2Degrees | $69/month |
Slingshot | $78.2/month |
Bigpipe | $79/month |
Orcon | $89.95/month |
Stuff Fibre | $84.95/month |
Trustpower | $94/month |
Spark | From $66/month |
Contact | From $59.99/month |
Vodafone | From $69/month |
Kiwi Internet & IT | – |
As you can see from our data above, the prices are close to each other, but the point is to get value for money with your broadband subscription.
To do so, you’ll also have to evaluate your Internet’s speed, network performance, customer service, discounts, and others.
The Best Internet Providers in NZ (2021) Reviewed and Compared
With an idea of the costs involved when purchasing a broadband plan, you’re now ready to see our options for the best Internet providers in NZ!
1. NOW
BEST FOR | Value for money |
SERVICES | Internet service |
ADDRESS | New Zealand-wide |
CONTACT DETAILS | 0800 438 669 Enquire with them here |
OFFICE HOURS | Monday – Friday: 8.30 AM – 5.00 PM Saturday – Sunday: closed |
PRICES | 125GB (ADSL/VDSL/Fibre): $75 per month Unlimited (ADSL/VDSL/Fibre): $85 per month Ultra Unlimited (Fibre 900/400): $99 per month |
If you want one of the best broadband deals in NZ that gives you great value for money, congratulations, you’ve found it with NOW!
NOW is leading the competition on the NZ Internet scene too when it comes to service quality. It was recognised as having the most satisfied customers on Canstar Blue New Zealand.
Whether you’re working at home, watching NetFlix, or playing Call of Duty online, their broadband won’t disappoint you with its incredible speed, power, and stability.
Plus, they offer amazing tech support that will help equip your home with the latest in Internet technology, as well as sort out any digital issues you may have.
Pros
- Speedy, reliable broadband
- Dedicated tech support
- Attractive rates
Cons
- No annual plans
2. MyRepublic
BEST FOR | Lightning-speed Internet |
SERVICES | Internet service |
ADDRESS | 404-412 Khyber Pass Road, Newmarket, Auckland 1023, New Zealand |
CONTACT DETAILS | Enquire with them here |
OFFICE HOURS | Monday – Friday: 9.00 AM – 8.00 PM Saturday – Sunday: closed |
PRICES | Month-to-Month VDSL: $79/month Fibre 100: $79/month Fibre Pro: $89/month Game Fibre Pro: $95/month 12-Month Term VDSL: $79/month Fibre 100: $79/month Fibre Pro: $89/month Game Fibre Pro: $95/month |
Have sluggish Internet and limited data? With MyRepublic, you get no data cap, champion Internet speed, and tailored plans to suit your budget and needs.
Its Fibre Pro and Game Fibre Pro plans connect up to 950/500 Mbps—even speedier than NOW’s Ultra Unlimited plan that exchanges data up to 900/400 Mbps.
MyRepublic won the 2020 Ookla SpeedTest award in the fastest broadband speed category, but that’s just one of the reasons why we think it’s one of the best internet providers in NZ.
You can blog, surf, stream, or game all you want as all of their plans come with unlimited data. And the rates are competitive and decent starting from $79 per month.
That price can be driven lower still. If you get a friend to commit to MyRepublic’s yearly contract for the Internet, you will get a sweet $50 credited to your account.
Pros
- Lightning-fast Internet
- Customisable plans
- Refer-a-friend bonus
- No setup fees
Cons
- No difference between monthly and annual plans
Customer Reviews
Customers have mixed reviews regarding the service of this company. However, they don’t have a contact number on which people can reach them, just a live chat.
Let’s see this review from Terrance:
“I was previously with Compass and had enough of the lack of service, zero customer care, impossible company to get a hold of as well as over charging every month, so I decided to look for another provider. WOW what a relief to deal with an outstanding professional company. Very easy process and outstanding communication. Thank you for restoring my confidence in a Internet company and for treating me like a human and not just a number. HIGHLY RECOMMEND.”
Also, another customer named Phee wrote her feedback:
“Have never had a bad experience here. Gamer support super helpful. Online chat function ready to help within moments, forget waiting on hold for hours. Just an all round amazing company and I’d highly recommend moving to MR.”
3. Skinny
BEST FOR | Economical rates |
SERVICES | Internet service |
ADDRESS | New Zealand-wide |
CONTACT DETAILS | 0800 475 4669 (0800 4 SKINNY) Enquire with them here |
OFFICE HOURS | Monday – Friday: 8.00 AM – 7.00 PM Saturday: 9.00 AM – 5.30 PM Sundays & Public Holidays: 9.00 AM – 5.30 PM |
PRICES | 60GB: $45/month 120GB: $55/month Uncapped wireless: $65/month Uncapped fixed: from $73/month |
Owned by telecommunications leader Spark, Skinny is a mobile and broadband provider that prides itself on affordable rates and outstanding customer service.
Its broadband plans include 60GB, 120GB, Uncapped Wireless, and Uncapped Fixed. The first three plans use Spark’s 4G network, which is normally faster than the ADSL broadband but slower than Fibre, whilst Uncapped Fixed uses a fixed-line connection.
Buying one of these entitles you to a free one or two months of Internet.
Also, if you have an eligible Skinny mobile plan, you can get $10 off on any 4G wireless plan. So this is easily one of the best fibre deals in NZ if you also need great mobile internet connection.
Pros
- Low rates
- Has a mobile-user discount
- NZ-based customer support
- 30-day money-back guarantee
Cons
- Slower fibre speed compared to other products (100/20Mbps, 200/20Mbps)
4. 2degrees
BEST FOR | Movie and gaming aficionados |
SERVICES | Internet service |
ADDRESS | New Zealand-wide |
CONTACT DETAILS | 2degrees mobile: 200 Phone: 0800 022 022 Overseas: +64 22 200 2000 Telesales: 0800 022 055 Enquire with them here |
OFFICE HOURS | Open every day from 8.00 AM – 10.00 PM |
PRICES | 80GB (ADSL, VDSL, or Fibre): $69/month Unlimited (ADSL, VDSL & Fibre): $79/month Ultimate Unlimited: $96/month |
Formed in 2009, 2degrees has been providing telco and broadband solutions for personal and business use. They are generous in terms of discounts and rewards.
In fact, you can save up to $120 a year if you avail of both their mobile and broadband plans, making them one of the most budget-friendly and best Internet providers in NZ.
Also, in getting their broadband plan of 12 months or more, the router installation comes free. Plus, you can get a $100 joining credit, and an entire year’s worth of Amazon Prime and Prime Gaming!
They offer three broadband plans for customers. One is the 8GB plan, which works up to 100/20Mbps, Unlimited Fibre with the same speed, and the Ultimate Unlimited that can run up to 9x faster at 900/400Mbps.
Pros
- NZ-based customer support
- Offers a mobile-user discount
- Backup mobile data
- You can get Amazon Prime and Prime Gaming (if you subscribe to a plan for 12 months or more)
Cons
- No free installation on standard plans
5. Slingshot
BEST FOR | Power bundle discounts |
SERVICES | Internet service |
ADDRESS | PO Box 108-109, Symonds Street, Auckland, 1010, New Zealand |
CONTACT DETAILS | Phone: 0800 89 2000 Overseas:+64 9 929 0418 Sales: 0800 89 6000 You can also enquire with them here |
OFFICE HOURS | General Enquiries Monday – Friday: 8.00 AM – 8.00 PM Saturday: 8.00 AM – 5.00 PM Sunday/Easter Saturday/public holidays: 10.00 AM – 5.00 PM Tech Support Monday – Friday: 8.00 AM – 10.00 PM Saturday: 8.00AM – 8.00 PM Sunday/Easter Saturday/public holidays: 10.00 AM – 5.00 PM Live chat: Monday to Thursday: 10.00 AM – 4.00 PM |
PRICES | 150GB: $69.95/month Unlimited: $84.95/month Unlimited Gigantic: $99.95/month |
When it comes to fibre plans, Slingshot is another of the best Internet providers in New Zealand. With them, you and your family can browse and stream endlessly, even when using multiple devices at the same time!
Their 150GB option is great if you want fast Internet up to 100/20Mbps but don’t need a lot of data. Also, the Unlimited or Unlimited Gigantic plans bring superb speeds of 900/450Mbps.
Unlike other leading internet providers in NZ, Slingshot lets you choose whether you want to pay monthly, weekly, or fortnightly.
Although the router rental and installation are included in the price of all three plans, the only downside is that there’s a delivery fee of $14.95.
That said, if you’re also getting your power supply from them, you can get 10% off for both your Internet and power plans.
Pros
- Choose from weekly, fortnightly, or monthly payments
- NZ-based customer support
- Offers a mobile-user discount
- Has power bundle discounts
Cons
- $14.95 router delivery fee
6. Kiwi Internet & IT
BEST FOR | Internet and IT Services |
SERVICES | Internet, Voice/VOIP, Web Hosting, Security, and Support |
ADDRESS | Suite 3 / Level 5, 27 Gillies Ave, Newmarket, Auckland, 1023 |
CONTACT DETAILS | 0800 894 198 Enquire with them here |
Kiwi Internet & IT is a hundred percent NZ-owned and operated internet service provider with a team of 40 professionals who deliver internet and IT services for over 15 years.
Compared with some internet providers, they have their own infrastructure and network which makes reliability and performance possible.
They offer high speed internet connectivity, voice over IP telephony solutions, 0800/toll-free numbers, Office 365 implementation, desktop & user IT support, antivirus and malware, server infrastructure & support, and data security.
The company also seeks internet partners through resellers and wholesalers. This provides their clients opportunities to earn through Kiwi Internet
Kiwi Internet & IT have offices in Christchurch, Auckland, Wellington, Hamilton and Tauranga. Those who wish to email them can do so through their website.
Pros
- $60 + GST for their basic fibre plan
- Fast internet
- Provides quality service
- Owns own infrastructure and network
- Also provides extensive IT services
- Clients can be resellers/wholesalers
Cons
- A 2.33% credit card fee is charged in online payments
- No office hours available
Customer Reviews
Here are some of their client’s reviews from their website:
“Services are all priced competitively and as they should be”
“Customer service has always been friendly with me and extremely responsive.”
“Kiwi Internet continue to be great to work with.”
“We are very happy with the service and price. Your service is brilliant.”
FAQS about the Top Internet Providers in NZ
And there you have it–we hope our review of the best Internet providers in NZ helped you find the right connection! If your Internet has been problematic for you, swap them for one of the plans we’ve mentioned here.
Do you have any questions or opinions about our list? If you have one, kindly let us know by dropping us a line and we’ll get back to you in a jiffy.
Along with your super-fast broadband, you might want to get a new laptop too. For this, you can read about our best Chromebooks in New Zealand list.