Ready to unleash your inner Beethoven? Before you start dreaming of playing for adoring classical music fans, you’re gonna need a piano (unless you’ve already got one, of course!).

Lucky for you, Auckland is packed with some fantastic piano shops. My team and I hit the streets to check out the best spots, and we found some real gems. 

So, keep reading if you want the scoop on where to find your perfect piano!

How We Chose The Best Piano Shops in Auckland

Product Quality: We chose shops based on the reputation of the pianos they offer, focusing on brands known for durability and sound quality.

Product Selection: We selected shops that provide a wide range of pianos, including both new and used options.

Customer Service: We assessed shops by the attentiveness and expertise of their staff, ensuring they provided helpful guidance and support throughout the purchasing process.

Pricing: We evaluated shops on their pricing transparency and competitiveness.

1. Piano Traders Ltd

Piano Traders Ltd is a family-owned business with over 70 years of experience in the music world. That kind of history not only shows they’re serious about quality and service but also gives it a nice personal vibe that you don’t often find in bigger corporate stores.

When my team and I checked out their place, we were super impressed by the selection they had. Beyond pianos, they also have all the gear that goes with them. 

They’ve got everything from brand-new acoustic pianos to some amazing pre-loved ones, including both grand and upright models. We even got to listen to a few of the pre-loved pianos, and the sound was so rich and authentic.

And let me tell you about their sheet music collection. They had everything from beginner-friendly pieces to more advanced stuff for experienced musicians.

We had a great time exploring the shop, but it’s worth mentioning that one former customer we spoke with had a not-so-great experience. 

She mentioned that when she visited, the staff at the counter weren’t very helpful with her questions. It’s a bit of a bummer since we really enjoyed our visit, but it sounds like that’s something they might want to work on. 

Piano is beautifully tuned and in excellent condition

“I recently purchased a piano from Piano Traders about a month ago, and I couldn’t be more pleased with the experience. The staff was incredibly knowledgeable and helpful, guiding me through the selection process with patience and expertise. The delivery was prompt and smooth, and the piano itself is fantastic—beautifully tuned and in excellent condition.”

Chas Gunaratne, Google review

They gave us plenty of time to try out all the pianos 

“Bought a piano from them, the salesman was very helpful and allowed us to take plenty of time to try out all the pianos to find just the right one.”

Paul Frederikson, Google review

2. Auckland Used Piano Centre

What sets Auckland Used Piano Centre (AUPC) apart is the dynamic duo behind the operation—Glenn Easley and Anthony Shaw. With over 65 years of experience between them, these guys really know their pianos. 

They’ve tuned and serviced instruments for swanky venues and renowned pianists all over the globe, so you’re definitely in good hands when you’re searching for your next piano.

We got to chat with them about their adventures hunting pianos overseas. They’re really selective—only about 5% of the pianos they evaluate earn the ‘A1’ grade. So when you buy from AUPC, you know you’re getting a piano that looks fantastic and sounds incredible.

Some of the customers we talked to also loved their personalized service. Before any piano makes its way to you, Glenn and Anthony give it the royal treatment with thorough tuning, voicing, and regulation. 

Plus, their after-sales service is top-notch. You won’t be left hanging after your purchase, which is such a refreshing change compared to many other retailers.

Sure, their prices might be a bit higher, but it’s totally worth it considering the care and quality you’re getting.

They provide many useful insights during this decision-making process

“From my experience, AUPC offers a large selection of pianos in near-new condition at competitive prices. Additionally, the two owners are expert piano technicians with extensive experience in tuning, reconditioning, and rebuilding. My purchasing process spanned over a month and took me three visits to the showroom. Thanks to Anthony for providing many useful insights during this decision-making process. I highly recommend AUPC to anyone in search of a piano.”

Max Zheng, Google review

It was a very pleasant experience with AUPC

“I have never thought of receiving such a nice and beautiful piano as my 50-year birthday gift. AUPC made this happen. It was a very pleasant experience with AUPC. Anthony was very professional and experienced. He was patient and helped us finally choose the right piano after our two visits with a good ‘value for money’ price. We would definitely have no hesitation in recommending APUC to someone who is looking for a good quality piano with a valued price.”

Joan Mok, Google review

3. Piano Land 

If you’re on the hunt for a quality second-hand piano, you’ve got to check out Piano Land. They specialize in used pianos from trusted Japanese brands like Kawai and Yamaha. 

Being part of the Chiron Group NZ means they’ve got over 140 years of experience in the music game, which definitely adds to their credibility. When we popped into their store, we saw how the staff was always ready to guide their customers in finding that perfect used piano.

They also have some sweet deals going on—like discounts on featured pianos and free standard delivery. Plus, every purchase comes with a free tuning, so you can start jamming right away! 

And if you buy online but have a change of heart, they offer a 14-day no-questions-asked buy-back guarantee.

Some customers did mention occassional delays in delivery, though. It’s something to keep in mind if you need your piano immediately.

They gave great advice on pianos

“Kenny was wonderful, attentive, and gave great advice on pianos! He really knew the ins and outs and was very experienced with pianos. Very happy with my purchase, will consider Piano Land again for any more pianos!”

David Lin, Google review

Thanks Kenny for the professional advice and help

“Thanks, Kenny for his professional advice and help, got our beloved piano delivered within 2 weeks. Now we can enjoy the great piano music. Piano Land, awesome place!”

Ivy Chen, Google review

4. KBB Music

If you’re into Kawai pianos, KBB Music is definitely the place to check out. They really shine with some amazing models like the Kawai GL20EP and GL30EP, which not only sound great but also look stunning with their high-quality finishes.

During our visit, we had a blast exploring their piano selection. They’ve got everything from fancy grand pianos to upright and digital options, so there’s something for every taste. 

Their dedicated piano showroom is a gem. It’s one of the biggest in New Zealand and is such a cool space where you can sit down and try out a bunch of different pianos to find your perfect match.

Now, here’s the downside: while the selection is pretty solid, the customer service could use some work. We found the staff a bit unprofessional and even a little rude at times. 

When we asked about discounts, they seemed totally disinterested in chatting with us about it. 

And guess what? We’re not the only ones who felt this way—other customers have shared similar experiences. 

Best purchase experience ever

“Best purchase experience ever. I did a lot of research about what digital piano to buy and decided to get a Kawai ES110 but I wanted to check it in person and try the keys. They didn’t have one on display so the girl who was helping me and the guy, opened it for me so I could try it. Both of them have a 10-star service! They were really helpful and I’m really happy with the service and the product. Will absolutely go to this shop every time I need to purchase something.”

Alejandro Humphreys, Google review

They gave us a 3-year warranty period 

“Loved it. We bought a piano. They gave us a great customer service. First time bought a piano for our family. Especially for kids. And we didn’t have much knowledge about pianos. The gentleman helped us educate about the pianos and also compared the differences between different pianos. So that helped us to choose what we need. They gave us a 3-year warranty period as well.”

Roshan Gallage, Google review

5. Sly’s Pianos

Sly’s Pianos has been a staple in the Auckland music scene since 1914. This long history means they really know their stuff when it comes to pianos, so you can count on them for solid advice on picking the right one.

When one of our researchers was browsing the pianos, the staff went above and beyond to help her find the perfect piano that matched her needs and style. 

They carry some seriously high-end brands too, like Fazioli and Pleyel, which are a big deal in the piano world. Fazioli, in particular, is super exclusive and is a favorite among professional pianists, so you know you’re getting quality.

While we were checking out the store, we noticed a Chinese customer. We really appreciated that they offer Mandarin translation to help non-English speakers feel more comfortable. 

Just a heads-up, though, this service is only available on Saturdays when one of the staff members who speaks the language is around.

Every piano that leaves Sly’s gets more than 10 hours of careful tuning and voicing, so you can trust that the sound will be spot on. 

Just keep in mind that their rates can be a bit higher than some other places. But for that level of service and quality, it might just be worth it!

The only piano shop you need to see

“The best piano shop in New Zealand.  Exclusive dealer for Fazioli (best piano in the world).

The only piano shop that offers new pianos as rentals & upkeeps their rentals meticulously.

The only piano shop that still voices pianos to better the sound they produce. The only piano shop you need to see if you are shopping for pianos. Ships around New Zealand. Chinese language friendly.”

Anna Paige, Google review

Best piano shop in Auckland

“Best piano shop in Auckland. The owner Warren has been fantastic to deal with. He knows the piano inside out and can recommend the best one that suits your needs. Warren is not a business person, he is a piano builder who loves what he does. This is the only place you need to visit for pianos.”

Sky Zhao, Google review