The 5 Best Power Companies in NZ

Best Power Companies in NZ

Featured Image Source from RNZ

By Ruby Singh

Can’t decide which power company to apply with? We can help you with that as we’ve rounded up the best power companies in New Zealand here today!

We selected the ones that have a simple application process, decent rates, and great customer service. Some of these providers also let you do your bit in caring for the environment.

But before we proceed to our top choices, let’s first discuss the average cost of power in NZ. Doing so will help you decide which provider to pick so you can save up on your power expenses.

The Average Cost of Power Usage in NZ

It’s crucial to know how much power you’re using every month or year to know if you’re paying more than you should. Who doesn’t want to save up on their power costs?

If you’re overpaying, that’s a big blow to your budget. Correcting this can help you save NZ$100 or NZ$200, or even more, out of the year.

The main factors that influence your power bill are the appliances you use, the number of users in your home, and the particular city that you live in.

Considering all those, we made a table below comparing the power usage costs of typical homes with 4 to 5 family members from different cities in New Zealand.

Moreover, we took into account the kinds of appliances that families use the most and the type of insulation in their homes.

ProviderAucklandChristchurchWellingtonHamilton
Powershop$2,045$1,830$2,039$2,245
Flick Electric Co.$2,214$2,019$2,180$2,491
Genesis$2,625$2,537$2,463$2,761
Electrickiwi.co.nz$2,036$1,825$2,038$2,116
Mercury$2,250$2,290$2,424$2,575
Smart Energy$2,117$2,114$2,301$2,542
Contact$2,187$1,985$2,188$2,432
Ecotricity$2,264$2,007$2,275$2,555
Meridian$2,280$2,157$2,228$2,413
Pulse Energy$2,321$2,255$2,257$2,522

Furthermore, here is the annual power consumption we used for our data. These numbers lie within the range of energy use that Kiwi families would use in a year:

Auckland: 8,119kWh/yr

Christchurch: 8073kWh/yr

Wellington: 8,807kWh/yr

Hamilton: 8,807kWh/yr

You can measure what you’re currently paying against our data above. If you find that you’re paying too much for energy usage, you can take active steps to lower your bill.

By simply turning off the lights when not in use, switching off your heat pump earlier, taking shorter showers, and the like, you can considerably lower your power expenses each month.

The Best Power Companies in New Zealand

Having gone through that, we now present to you the very best power companies in NZ!

1)   Flick Electric Co.

Flick Electric Co.'s Homepage
BEST FORCustomer satisfaction
SERVICESPersonal
Business
Moving house
ADDRESSKent Terrace, Wellington, New Zealand 6011
CONTACT DETAILS+64 800 435 425
[email protected]
OFFICE HOURSMonday – Wednesday: 8.00 AM – 8.00 PM
Thursday – Friday: 8.00 AM – 4.30 PM
Saturday – Sunday: 8.30 AM – 5.00 PM
PLANS & PRICESFixie plan
Freestyle plan (currently available due to high prices)  
Find out how much you will pay here

Apply Here

Flick Electric Co is dedicated to supplying power to Aotearoa fairly and honestly, to benefit the people and community they’re in.

They were shown to have the highest satisfaction score of 76% by Consumer NZ. They also bagged Canstar Blue’s Most Satisfied Customers award for 2020.

If there are any savings to be had from your local grid, they will accordingly pass them to you, so that you get a good deal.

You can choose to pay monthly, fortnightly, or weekly. They have two power plans: Fixie and Freestyle—the latter being temporarily halted due to high prices.

Furthermore, they let you track carbon emissions produced for your power via the Choice app. And to balance those, you can donate to their partner organisation Trees That Count.

Pros

  • Top-rated customer service
  • Fair and transparent pricing
  • Carbon emission tracker with Choice
  • Flick app available

Cons

  • Freestyle plan is currently unavailable

2)   Electric Kiwi

Electric Kiwi's Homepage
BEST FORGreat power savings
SERVICESPower service
ADDRESSLevel 4/99, Quay Street, Auckland Central, Auckland 1010, New Zealand
CONTACT DETAILSChat with them here
[email protected]
OFFICE HOURSLive chat Monday – Friday: 8.00 AM – 10.00 PM
Saturday – Sunday: 10.00 AM – 8.00 PM
PLANS & PRICESKiwi Loyal Kiwi Stay Ahead 200  
Find out how much you will pay here

Join Here

If you want to get big savings for your power, consider switching over to Electric Kiwi—one of the best power companies in NZ.

First, the power company offers upfront competitive prices with guaranteed savings. To take it even further, you get one hour of free off-peak power every day.

This means that you can choose any off-peak hour in the day where you can maximise the use of your appliances as you want at no charge at all!

What’s more, it takes just 2 minutes to sign up online or through their app. Should you change your mind, you can easily call it off as there are no joining and breakage fees.

You can pick from their Kiwi, Loyal Kiwi, and Stay Ahead 200 options. Monthly, fortnightly, and weekly payments are offered.

Also, their customer service team is ready to assist you via email or live chat during working hours.

Pros

  • Low prices
  • Simple sign-up process
  • Free hour of off-peak power daily
  • Electric Kiwi app available

Cons

  • No other online tools

Customer Reviews

People raved about their amazing prices, simple sign-up process, and free hour of power. Here are some client testimonials from their website:

Jamie, one power user, said this:

“Customer service cannot be faulted, low prices and the Hour of Power motivates our family to go hard at the cleaning for an hour each day.”

Also, another customer left this comment:

“They were quick to respond and get the power running for my house. Everything is online, which is quite cool!”

3)   Meridian

Meridian's Homepage
BEST FORRenewable energy
SERVICESHome
Business
Farm
Moving
ADDRESSLevel 2, 55 Lady Elizabeth Lane, Queens Wharf, Wellington 6011, New Zealand
CONTACT DETAILS0800 496 496
[email protected]
OFFICE HOURSMonday – Friday: 8.00 AM – 5.00 PM
Saturday – Sunday: closed
PLANS & PRICESHome and bach plan
Electric car plan
Solar plan  

Find out how much you will pay here

Join Here

Although others make great efforts to take care of our planet, Meridian goes all out to provide NZ with renewable energy by wind, sun, and water.

They can supply environmentally-friendly power to your home, business, and farm. However, as expected, it’s not as affordable as other power deals out there.

They have plans for home and bach where you only pay whenever you use the electricity, an EV car plan for $300 and the energy-efficient solar plan.

Meridian also provides a round-the-clock support team who can help you determine the right power plan with the best rates. You can also call on them if you encounter a problem or emergencies regarding your plan.

Pros

  • 100% renewable energy
  • $200 credit upon joining
  • 24/7 customer support
  • Reliable app

Cons

  • Expensive rates

4)   Powershop

Powershop's Homepage
BEST FORSmart online tools
SERVICESPersonal
Business
ADDRESSLevel 2, 55 Lady Elizabeth Lane, Queens Wharf, Wellington Central, Wellington 6011, New Zealand
CONTACT DETAILS0800 1000 60
[email protected]
OFFICE HOURSMonday – Friday: 8.00 AM – 7.00 PM
Saturday – Sunday: closed
PRICESFind out how much you will pay here

Join Here

Thanks to its smart online tools and fantastic customer service, Powershop has the edge over its competitors.

Through their online shop app, you can buy Powerpacks to supply power to your home for a set number of days.

The app also gives you real-time insights into your power usage. Thus, you can adjust your habits to lower your bill or lessen your power use at certain times to help the environment.

When you sign up with Powershop, you are not locked into a contract. There are no penalty fees and you are free to continue your plan or leave as you see fit.

Also, you can choose whether you want to make regular payments on your chosen date or whenever you receive your salary—you get total flexibility with them!

Pros

  • Excellent customer service
  • Has a Powershop mobile app
  • No lock-in periods

Cons

  • Some would prefer traditional power plans
  • Higher rates than other providers

Customer Reviews

Customers find that being able to pay weekly with them to reduce your bill at the end of the month a very convenient feature. Plus, they also said that Powershop’s customer service is exceptional.

One customer named Liz said of the power company:

“Thank you Power Shop for helping my elderly mother out of a sticky situation your credit team went above and beyond and went that extra mile  appreciate the excellent customer service and professionalism again thank you.”

Also, check out a review from another satisfied customer, Jessie:

“I love everything about Powershop! From the moment I switched over to them a couple of months ago, everything has been a breeze. all the insights on the app are super handy and it allows you to Prepay power and chip away at it weekly, taking the stress out of having a big bill at the end of the month. I have the ability to enter a meter read (Smart Meter)  and  it keeps the estimate honest! Their customer service and communication is second to none! Would highly recommend switching to Powershop!”

5)   Energy Online

Energy Online's Homepage
BEST FOREasy application
SERVICESPersonal
Business
Moving house
ADDRESS94 Bryce Street, Hamilton Central, Hamilton 3204, New Zealand
CONTACT DETAILS+64 800 086 400
[email protected]
For a live chat, click here
OFFICE HOURSMonday – Friday: 8.00 AM – 6.00 PM
Saturday – Sunday: closed
PLANS & PRICESStandard User  
Daily Charge: 230.91 cents/day
Uncontrolled: 25.49 cents/kWh
All-Inclusive: 23.67 cents/kWh
Controlled: 20.35 cents/kWh
Day: 28.72 cents/kWh
Night: 15.19 cents/kWh  

Low User  
Daily Charge: 30.00 cents/day
Uncontrolled: 34.58 cents/kWh
All-Inclusive: 32.76 cents/kWh
Controlled: 29.45 cents/kWh
Day: 37.69 cents/kWh
Night: 24.63 cents/kWh

Join Here

Energy Online keeps everything easy with an application procedure that can be done within 5 minutes. They also provide affordable prices without any gimmicks and surprises.

They are a full utility company offering electricity, LPG, and natural gas products.

For electricity, they offer Standard User and Low User plans with a wide range of options to suit your needs and budget.

The standard option is great if you consume more than 8,000kwH per year, while the low user plan gives more value if you use under 8,000kwH of power per year.

To figure out the best plan for you, you can get in touch with the team by phone or live chat from Monday to Friday from 8.00 AM to 6.00 PM.

Pros

  • Competitive prices
  • Easy application process
  • Mobile app available

Cons

  • No smart online tools
  • No eco-conscious features

FAQS about the Top Power Companies in NZ


And that completes our list of the leading power companies in NZ. If you’re looking to save more on your power use, these electricity providers are great options!

Has everything been clear so far about our list? If you have any questions, you can drop us a line, and we’ll sort you out promptly.

Need a speedy Internet service? If so, you may want to look up the best internet providers in NZ where you can get great value for money as well.

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