New Zealand has a well-regulated gambling industry, and obtaining a license is a crucial step to ensure compliance with the law and contribute to the responsible growth of the sector. 

In this article, we’ll walk you through each step, from determining the type of gambling you want to conduct to completing the application process.

How to apply for a gaming or gambling license in New Zealand?

To apply for a gaming or gambling license in New Zealand, you must send an application to the Department of Internal Affairs Gambling Department. The application form and instructions can be found on the Department of Internal Affairs website.

The application process includes the following steps:

Difficulty	Moderate ●●●○○
Number of steps	4
Time to perform steps	Several hours to a few days
Things you need	• Access to internet connection • Personal and contact information • Details about the gambling activity • Supporting documents for the application (if applicable)

STEP 1: Determine the type of gambling you want to conduct.

Before initiating the process of applying for a gaming or gambling license in New Zealand, it’s essential to precisely define the nature of the gambling activity you intend to undertake.

New Zealand’s gambling landscape is segmented into four distinct classes, each subject to its own set of distinctive requisites and regulations:

• Class 1 and 2 Gambling: Class 1 and 2 gambling activities involve games like housie (bingo), where individuals conducting the gambling don’t receive any payment. These activities must adhere to particular game rules, and the use of gaming machines is prohibited.

• Class 3 Gambling: Encompasses larger-scale lotteries, housie, and instant games, where the total value of prizes awarded exceeds $5,000. These activities can only be conducted by a society, with the aim of raising funds for authorized purposes. 

• Class 4 Gambling: Entails the use of gaming machines located outside casinos. Only corporate societies are eligible to organize and manage Class 4 activities, and any proceeds generated must contribute to authorized causes.

• Private Gambling: While not formally classified, private gambling at residential premises must meet certain criteria to remain legal. It should primarily serve as a social or entertainment event, with all stakes being distributed as rewards. 

No payments or commissions are allowed for conducting the gambling, and there should be no inducements for non-residents to participate.

For a comprehensive understanding of the various classes of gambling and to aid you in determining the most suitable course of action, we recommend referencing the DIA’s Classes of Gambling.

STEP 2: Download the relevant application form.

Once you’ve determined the specific class of gambling that aligns with your goals, the immediate next step is to obtain the suitable application form for the corresponding license.

It’s important to note that each class of gambling has its own distinct application form tailored to its unique requirements. To initiate this process, follow the steps below:

1. Visit the Department of Internal Affairs website: Open your web browser and navigate to the official website of the New Zealand Department of Internal Affairs.

2. Access the ‘Gambling’ Section: Once on the DIA homepage, navigate to the ‘Gambling’ section. To do this, you can look for the ‘Gambling’ tab on the main menu, and click on it to proceed.

3. Explore ‘Forms & Guidelines’: Within the ‘Gambling’ section, you’ll find various categories and sub-sections related to gambling activities. Look for the ‘Data and Information’ or similar section, and within it, locate the ‘Forms & Guidelines’ tab. Click on this tab to proceed.

4. Choose the Relevant Class of Gambling: Upon clicking the ‘Forms & Guidelines’ tab, you will be directed to a page displaying an overview of different classes of gambling activities. Each class will have its own dedicated link to the respective gambling forms. 

For instance, you’ll find links like ‘Class 1 Gambling Forms,’ ‘Class 2 Gambling Forms,’ and so on. Click on the link corresponding to the class for which you are seeking a license application form.

5. Access the Application Form: Clicking on the specific class link will take you to a new page dedicated to the downloadable application forms for that class of gambling. Here, you’ll find a list of various forms related to that class.

Scan the available forms and locate the one that best aligns with your intended gambling activity. For example, you might find forms like ‘New License Application for Lottery,’ ‘New License – Game of Chance,’ ‘Application for a New Class 4 Operator’s License,’ and more.

Click on the title of the form that corresponds to your requirements. This action will prompt the form to open as a downloadable document.

6. Download the Form: Once the form is accessible, locate the download option. This is typically represented by an icon or button labeled ‘Download,’ ‘Save,’ or a downward-facing arrow. Click on this option to initiate the download of the application form to your computer or device.

STEP 3: Complete the application form.

With the relevant application form downloaded and in your possession, let’s delve into the process of completing it accurately and comprehensively. 

Here’s a general idea of what to expect when completing application forms for a gambling license.

Navigating the Form: Upon opening the downloaded application form, you’ll find a structured layout designed to gather essential information about your intended gambling activity. The form may be interactive, allowing you to type directly into the fields, or it could be a printable PDF for manual completion.

Personal and Contact Information: Begin by providing your personal details, including your full legal name, contact information, and address. Ensure accuracy in this section, as it will serve as the primary means of communication between you and the regulatory authorities.

Nature of Gambling Activity: Clearly articulate the nature of your gambling activity. Include specifics such as the type of games involved, the prizes or rewards offered, and any unique aspects that set your activity apart.

Society Information (If Applicable): If your gambling activity involves a society, provide comprehensive details about the society’s name, purpose, objectives, and structure. Ensure accurate disclosure of all relevant society-related information.

Financial Information: Demonstrate the financial viability of your gambling activity. This may involve outlining your funding sources, expected expenditures, and projected returns to the community. 

Authorization and Compliance: Affirm your commitment to adhering to New Zealand’s gambling regulations and guidelines. Declare that you understand and will abide by the obligations associated with your chosen class of gambling.

Supporting Documentation: The application form may require you to attach supporting documentation, which could include financial statements, business plans, and other relevant materials. Ensure that all attached documents are accurate, up-to-date, and clearly labeled.

The information you provide in the application form plays a pivotal role in determining the success of your endeavor. Take your time, be thorough, and ensure an accurate and transparent representation of your gambling activity.

STEP 4: Send your application form.

With your application form duly completed, it’s time to take the next decisive step – sending your application to the New Zealand Department of Internal Affairs (DIA). 

This is where your efforts truly start to take shape, and we’re here to guide you through the process with precision.

• Getting Your Email Right: Start by creating a subject line that guides your application to the right destination. Follow these steps:

1. Begin with “Gambling License Application” to let them know the purpose of your email.
2. Add your Operator License Number or Venue License Number (if you have one) for quick identification.
3. Insert the specific form number related to your application for clear processing.

For instance: “Gambling License Application – Operator License #12345 – Form #A5678.”

• Handling Larger Applications: If your application is too big to fit in one email, no worries! Just label each email clearly. Use terms like “1 of 2” and “2 of 2” to keep things organized and make sure nothing gets lost.

• Where to Send: Direct your application and any attachments to [email protected]. This dedicated address ensures your submission lands safely in the right hands, ready for processing.

At this moment, your application is on its way. Now you’re one step closer to realizing your goal of obtaining a gaming or gambling license in New Zealand. Keep an eye on your inbox for a confirmation email from the DIA within 24 hours.

If you don’t receive an acknowledgement email, don’t worry. Just give them a call at 0800 257 887 for help.

What is the Payment Process for the Gambling License Application?

The payment process for the Gambling License Application involves the receipt of an invoice for the required amount. This invoice will be sent via email upon the New Zealand Department of Internal Affairs receiving your application.

Here’s a breakdown of how it works:

• An invoice for the amount due will be sent by email when the New Zealand Department of Internal Affairs receives your application. The provided email address will match the one already on record for any previous payments you’ve made.

• Detailed payment instructions can be found on the remittance advice located at the bottom of the invoice. Immediate payment is requested.

• Each application is directly associated with its corresponding invoice. Therefore, the payment must exactly match the invoice reference to prevent any delays in payment processing.

• Payment Options:

1. Direct Credit (Preferred Option): Utilize online banking and use the invoice number as a reference for accurate identification.
2. Cheque Payment: Alternatively, payment can be made by cheque along with the provided remittance slip.

• Refunds, if necessary, will be processed on the 20th of each month. The refunded amount will be directed to the bank account already on file, and a remittance advice will be sent to confirm the refund.

What’s next after I send my application for a gaming or gambling license in New Zealand?

After you send your application for a gaming or gambling license in New Zealand, the Department of Internal Affairs (DIA) will review your application and documentation. This process can take several weeks or months.

During the review process, the DIA may contact you to request additional information or clarification. They may also visit the premises where you plan to conduct the gambling activity.

Once the DIA has completed their review, they will notify you of their decision. If your application is approved, you will be issued a gambling license. The license will be valid for a specified period of time, after which you will need to renew it.

If your application is not approved, the DIA will provide you with a written explanation of its decision. You may appeal the decision to the DIA’s Gambling Licensing Authority.

FAQs about applying for a gaming or gambling license in New Zealand